01
Availability
Cloud sync is available for all customers on the Pro tier, wether on a subscription or through a lifetime purchase. You need an iCloud account with available storage. Both of your devices need to have sync enabled in Spatial's in-app settings, and be signed in to the same iCloud account.
02
Performance
Spatial's syncing has not been designed for live updates. After making edits on one device, it may take a bit of time for that change to propogate over to other devices. Updates should come through within 20 minutes or so.
03
Enabling Save to iCloud
After you switch Save to iCloud either on or off, the app needs to restart. This is a technical requirement. The first time you start the app after enabling Save to iCloud, if there are items to sync over, the app will run a full download of all items. This might take about 10 minutes for an app with about 1.000 items.
04
Support
Please get in touch at support@44xdesign.com with any questions at all, and you'll get help as soon as possible.
